Hello peeps! First time posting here and I wouldn't have come to bother you all if I didn't feel I was in dire need of help! So on FA there is a user that has been harrassing me for over a week now I've blocked the accoun and he made a new one, I get pms, emails and comments and it feels like a loosing battle. I made a ticket and it says answer time is 'never' and well, needless to say I haven't got an answer yet. what I assume is a 13 yr old boy is demanding free art. HE's threatened me, harrassed me, guilt tripped me and is just too thick to get the message. I've tried to be professional and rational which as you can guess didn't work. I tried to stop replying and blocking, that doesn't work either. Next message I get will get a pretty rude message for sure but again, I feel like this won't solve anything. He's bullying me and I'm just annoyed that I can't put an end to it myself. Because of him, I'm never doing free requests again (even thought I enjoyed it) he ruined it for everybody else. I always thought people getting free stuff should be more grateful than people who commission me. What a fool I was! People who pay for art understand the work that goes into and appreciate the work of the artist! I learned a valuable lesson but I'm still being punished by having this user harrasse me... help! Other than blocking all his new accounts, blocking the emails, opening a ticket what else can I do?