submission count shows phantom notification

Discussion in 'Site Discussion' started by kodiakqueen, Dec 6, 2017.

  1. kodiakqueen

    kodiakqueen New Member

    I got this notification on the right hand corner telling me I have 1 new submission from one of the artists I watch, but when I click it nothing shows up, for SFW or NSFW. its a phantom notification and I cant get rid of it even when new submissions come in. can someone help? its driving me crazy.
     

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  2. quoting_mungo

    quoting_mungo Well-Known Member

    How are you attempting to remove new notifications? By selecting and removing them, or by nuke?
     
  3. kodiakqueen

    kodiakqueen New Member

    I usually select all then press delete, I rarely use the nuke setting.
     
  4. quoting_mungo

    quoting_mungo Well-Known Member

    Selecting and deleting should usually solve counter sync issues. I've tried manually resyncing your notification counters for you; if you continue to have issues please file a trouble ticket and we'll have tech look further into it.
     
  5. kodiakqueen

    kodiakqueen New Member

    thank you!
     
  6. kodiakqueen

    kodiakqueen New Member

    sadly it looks like Ill have to file a trouble ticket. notification is still there even after new submissions come in and have been correctly deleted.
     

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