You can always look up an old show called RESCUE 911. It was like COPS but for EMTs. They actually used transcripts for each vignette, because it was based on actual 911 calls for paramedics. I'm pretty sure you could find it on youtube.
Well it's part of my series I write https://www.furaffinity.net/view/34084651/ it's called From the Ashes.
It's complicated to understand unless you have some context to the rest of the stories and goings-on in the series. However, it really establishes where one of my main protagonists got...
This is great advice, don't ever force characters to do things they won't. Its a lot like being a good DM for an RPG. You just set things up and let the players figure it out, you just write down what happens.
I usually refer to good ole Savage Species from DND 3.5, I treat my characters as if they still retain some of their animal senses with a slightly diminished capacity. I assume that anthros would still use them,