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12-9-14 outage

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Mentova

I live, I die, I live again
Well, by now there is an update: The backlog (which reportedly was building up for WEEKS) is taking so damn long to process that it'll be quicker to just transfer everything to a new server, and as long as they're doing that they may as well also update the site's version of MySQL, which will reportedly improve performance internally.

Here's the direct quote from the FA announcement:

Administrator notice:

The processing rate of the backlogged data made it clear that migrating to a new server would be a faster thing to do.
Migration status is at 53%. Until the migration is over FA will have to remain in readonly mode.
Using the opportunity to upgrade from MySQL 5.5.x to 5.6.x which brings a number of performance improvements across the board, some of which are directly related to our current problem.

Certainly is nice of a staff member to trivialize issues that this causes for and talk down to people who don't just use FA to fap.
Please don't put words in my mouth. It was not intended to be insulting like that, nor did I imply that everyone is using FA for porn.
 
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Kaeko

peace keeping minx

Mazz

THE BLEACH, IT DOES NOTHING!!!
So much anger oh my goodness.
Thanks for the update guys, as a member of FA I apologize for the outright rudeness of some of the people posting here. Their behavior is disgusting.
 

AmaruKaze

Member
Too much anger. Very pointless anger. It isn't the mods of the forums vault, don't blame them. Ever. It isn't their fault you can't look for other threads. Second of all, there is a reason emails exist. If all of your commission info is stored on FA, then that's your problem.

Email will help at most those artists and commissioners that have agreed on a commission already. The day to day business of an artist of advertising, handing out new adoptables, offers and auctions is well depending on Furaffinity. Given that the idea of distributing the E-Mail-Address publicly is a good idea for a few seconds before reconsidering what really the problem is. For example let's take an artist who was closed commission wise and wanted to offer ten new slots of commissions by yesterday. He cannot, nor can he expect people mailing him and asking for commissions as for all they know he is not accepting them at the moment. X days of downtime, means x days of no income.


No surprise that those statements usually come from people who do not need FA for a living, or partially for a living. Then for sure FA is just a site on the internet like any other.
 

Ainoko

The Wild And Crazy Hybrid
Guys, calm down. If we hear anything, we'd absolutely let you know. There is no need to freak out. You'll be fine without FA until we get things back up and running.

Mentova, the issue is that no one is giving updates until a few minutes ago. This constants fingers in your ears mentality so that we can't hear what people are complaining about is making you admins look bad. For a little history lesson, think on this...

Furry to Furry had a major server meltdown 6 years ago that left the site down for almost a year. During that downtime, members only got 2 updates on what was going onwhich resulted in the site nearly dying before going offline earlier this year. What happened to F2F due to lack of communication can very well happen to FA. Compare that to when FA was down for more than a month 4-5 years ago, you guys gave us multiple updates, sometimes daily, but you kept us updated. In the past year or so, whenever something goes wrong with the mainsite or you guys do some upgrades or maintenance that requires taking the site offline, we are left in the dark, and getting anything from the admins is like getting blood from a turnip, damn near impossible.

You want members to trust the admins, then get off your collective rears and give us updates. Don't forget, many people on FA rely on the site for their income.
 

GamerFox

Active Member
I would like it if the notice updates were a little more frequent. May not be possible with current staff levels though.
 

Mentova

I live, I die, I live again
Mentova, the issue is that no one is giving updates until a few minutes ago. This constants fingers in your ears mentality so that we can't hear what people are complaining about is making you admins look bad. For a little history lesson, think on this...

Furry to Furry had a major server meltdown 6 years ago that left the site down for almost a year. During that downtime, members only got 2 updates on what was going onwhich resulted in the site nearly dying before going offline earlier this year. What happened to F2F due to lack of communication can very well happen to FA. Compare that to when FA was down for more than a month 4-5 years ago, you guys gave us multiple updates, sometimes daily, but you kept us updated. In the past year or so, whenever something goes wrong with the mainsite or you guys do some upgrades or maintenance that requires taking the site offline, we are left in the dark, and getting anything from the admins is like getting blood from a turnip, damn near impossible.

You want members to trust the admins, then get off your collective rears and give us updates. Don't forget, many people on FA rely on the site for their income.

You guys need to remember though that the forums staff and the mainsite staff are two separate entities. So we don't always know exactly what's going on. We can only tell you what comes down the grapevine, which in this case hasn't been much other than the FA announcement and twitter post.
 

Ivorytigress

Rawr =^.^=
Email will help at most those artists and commissioners that have agreed on a commission already. The day to day business of an artist of advertising, handing out new adoptables, offers and auctions is well depending on Furaffinity. Given that the idea of distributing the E-Mail-Address publicly is a good idea for a few seconds before reconsidering what really the problem is. For example let's take an artist who was closed commission wise and wanted to offer ten new slots of commissions by yesterday. He cannot, nor can he expect people mailing him and asking for commissions as for all they know he is not accepting them at the moment. X days of downtime, means x days of no income.


No surprise that those statements usually come from people who do not need FA for a living, or partially for a living. Then for sure FA is just a site on the internet like any other.

Just like how your comment assumes what I do?
Yes, my commissions ARE a big part of my income. But, I don't use a single website, that is known to have issues sometimes, as my only site. I post on several sites, so I don't have to worry about something like this.
 

Ainoko

The Wild And Crazy Hybrid
Here's the direct quote from the FA announcement:




Please don't put words in my mouth. It was not intended to be insulting like that, nor did I imply that everyone is using FA for porn.

Mentova, you may not have implied that in your post, but the way you worded that comes across a trivializing and insulting.
 

Jaki-Kun

TFTG's People into Pokemon
For those who haven't been checking the main site too much, a new Administrator Notice was just added, stating:

The processing rate of the backlogged data made it clear that migrating to a new server would be a faster thing to do.
Migration status is at 53%. Until the migration is over FA will have to remain in readonly mode.
Using the opportunity to upgrade from MySQL 5.5.x to 5.6.x which brings a number of performance improvements across the board, some of which are directly related to our current problem.

It's nice to finally have an update regarding the downtime, but it could have been nice to know when the migration was started so we could make an ETA for ourselves.
 

Pedigree

Kick tail!
Just like how your comment assumes what I do?
Yes, my commissions ARE a big part of my income. But, I don't use a single website, that is known to have issues sometimes, as my only site. I post on several sites, so I don't have to worry about something like this.
That's great for you, not for artists whose clients only go on FA.

I've tried posting my commissions on other sites, and no bites, while I do pretty well on FA by comparison.
 

Ivorytigress

Rawr =^.^=
well maybe the main site staff should be more involved on the forums

There is a reason they are separate. FA had thousands of users. And regardless of what people use it for, it is still an art gallery, like DA. To ask someone who, mind you, is not paid, who is a volunteer, to manage both the art site, And the social site is asking way too much from someone who isn't a paid worker.
 

Ainoko

The Wild And Crazy Hybrid
You guys need to remember though that the forums staff and the mainsite staff are two separate entities. So we don't always know exactly what's going on. We can only tell you what comes down the grapevine, which in this case hasn't been much other than the FA announcement and twitter post.

We know that, but there is also the fact that there are those who admin both here and on the main site. It would help if you guys would be more outgoing and proactive when there are site issues, instead of waiting until member s are about to start rioting.
 

Mentova

I live, I die, I live again
Mentova, you may not have implied that in your post, but the way you worded that comes across a trivializing and insulting.

Trivializing maybe, but I don't really see it as insulting.

I'll swallow my pride and apologize if I offended anyone though. It was not my intention. It was meant to be more of a light hearted comment.

We know that, but there is also the fact that there are those who admin both here and on the main site. It would help if you guys would be more outgoing and proactive when there are site issues, instead of waiting until member s are about to start rioting.

I donno what to really tell you about that. :c

The only mainsite admin I know of who frequents the forums has taken a break from her duties, and wouldn't have any official info about the site outage.
 
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Mazz

THE BLEACH, IT DOES NOTHING!!!
There is a reason they are separate. FA had thousands of users. And regardless of what people use it for, it is still an art gallery, like DA. To ask someone who, mind you, is not paid, who is a volunteer, to manage both the art site, And the social site is asking way too much from someone who isn't a paid worker.

Aww but the special snowflakes need to be able to blame someone for their own anger for a short downtime.
 

Ainoko

The Wild And Crazy Hybrid
There is a reason they are separate. FA had thousands of users. And regardless of what people use it for, it is still an art gallery, like DA. To ask someone who, mind you, is not paid, who is a volunteer, to manage both the art site, And the social site is asking way too much from someone who isn't a paid worker.

IvoryTigress, the thing is that there are admins who work both here and on the main site, not to mention, people on the mainsite do count on it for making a living.
 

AmaruKaze

Member
Just like how your comment assumes what I do?
Yes, my commissions ARE a big part of my income. But, I don't use a single website, that is known to have issues sometimes, as my only site. I post on several sites, so I don't have to worry about something like this.

I am not familiar with the amount of members DA or other furry sites like sofurry etc have but as I mentioned earlier. Not everyone will see the necessity to follow an artist around onto other webpages and rather wait since they can wait with commissioning whilst the artist cannot. Given this, plus the knowledge of the staff that people live off FA should make them more considerate on a) warning about downtimes b) giving estimates and so on.
 

Mentova

I live, I die, I live again
IvoryTigress, the thing is that there are admins who work both here and on the main site, not to mention, people on the mainsite do count on it for making a living.
Like I said, only one mainsite admin regularly comes to the forums, and she has taken a break from it all.
 

Kaeko

peace keeping minx
Now my question is "are they going to update that percentage? Or will it be 53% for a whole day?"
 

AmaruKaze

Member
Aww but the special snowflakes need to be able to blame someone for their own anger for a short downtime.

It is not the downtime itself. It is how it is handled. As mentioned from many users who have experience in this sector, like myself, there are faulty concepts and codings at work. Those problems are known and are not addressed for years. Additionally it has been offered by professionals ( Yeah furry coders, who do this for a living ) that they offer their spare time to improve and recode FA. The staff neglected or turned down such offers all the time.

They had the ability to get help, for free and possibly address such issues before they even happen but they do not need it ( as they think ) and that is were the anger and annoyances comes from. Everyone screws up, no bad blood in that. Screwing up on a daily basis is another thing.
 

Pedigree

Kick tail!
@Mazz Two days isn't a short downtime, and there is also the matter of how frequently FA suffers downtime so it's more than a little bit frustrating. Just because it doesn't bother you doesn't mean those who are bothered are "special snowflakes".
 

Aurocard

Fuzzy Little Man Peach
All the wargarble.

Things will get sorted one way or another, till then, I shall sit here with my bubbly water and wait for everything to pass :3

PS Thanks for the update!
 

Kaeko

peace keeping minx
Ack. I had made a decent point..

Auctions I have up end in 5 days but for 2 days their was no bidding Due to downtime

Some of us use fa for living. Rent. Water. Ect
 
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