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Login/Password Problems: Problems Logging Into FA

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quoting_mungo

Well-Known Member
I have used it. Sent 12 hours ago. Some mentioned getting replies in 8 hours or less
Responses are sent out in the order the emails are received. I can't give you a prediction as to how long you can expect to wait; we've received literally thousands of requests and each one has to be manually verified as coming from the account holder.
 

DannSkunk

Nightblade
Hey, I'm having trouble resetting my password and I can't get a hold of anyone through the email you provided (admin@furaffinity.net) because it says that that address doesn't exist.

My problem is that I can't access my old email address because I haven't logged into it in so long, and AOL has pretty awful security features. Can someone help me out?
 

DemonNyuu

New Member
Hey, I'm having trouble resetting my password and I can't get a hold of anyone through the email you provided (admin@furaffinity.net) because it says that that address doesn't exist.

My problem is that I can't access my old email address because I haven't logged into it in so long, and AOL has pretty awful security features. Can someone help me out?
You need to use the accounts@furaffinity.net email address the admin one doesn't work anymore
 

Mircea

Active Member
I managed to access the email address I registered my FA account with. But apparently, Hotmail refuses to receive email from Furaffinity, for reasons which are unexplainable! I whitelisted the address and added it to my contacts, and still nothing! I sent an email to accounts@furaffinity.net from Gmail, but there's been no reply for over 12 hours. I'm hoping at least staff on this forum can take a look at what is happening.

forums.furaffinity.net: Login/Password Problems: - Password reset email not working
 

Gem-Wolf

da golden wuff
I'm having problems with my email, I did recently update my email from o_immanuel@yahoo.com to tungsten101@live.com but when I tried to reset my password it told me that I had the wrong email. I entered the old one and it sent a code to @YAHOO which is a long dead account. I'm wondering if there's anything anyone can do to help me.
You can revive old email accounts, have you tried clicking "forgot password" and seeing what email address it will send the reset to?
 

Indagare

New Member
You can revive old email accounts, have you tried clicking "forgot password" and seeing what email address it will send the reset to?

I did and got the same issue. It won't send it out randomly.
 

Indagare

New Member
Usually though, when you first create a yahoo account you need to have the verification sent to a main email account. Eg when I made my yahoo, I had to provide my Hotmail account for verification. Now whenever I forget my password, it sends me a reset password link to my Hotmail account

I tried both my hotmail and yahoo accounts as well. It doesn't recognize any of them and the page I go to for "forgot password" still asks for an email.
 

Indagare

New Member
So you're telling me that when you made your yahoo account, you didn't provide an alt account for password resets?

Oh I did, but that hardly matters if it won't recognize the yahoo account to start with.
 

Mircea

Active Member
Hey everyone this is a super helpful Journal someone posted about the email issues that we're all having
If you're having trouble accessing your account! -- Aimi's Journal -- Fur Affinity [dot] net

Thank you, that is helpful to know! I already sent them an email, but it's been over 16 hours with no response. I understand the staff is most likely busy and will get to me eventually, but at the same time I can't help worrying that Gmail or Yahoo! Mail might decide to do the same bull that Hotmail is doing (refusing to receive email from FA for no thinkable reason).
 

DemonNyuu

New Member
Thank you, that is helpful to know! I already sent them an email, but it's been over 16 hours with no response. I understand the staff is most likely busy and will get to me eventually, but at the same time I can't help worrying that Gmail or Yahoo! Mail might decide to do the same bull that Hotmail is doing (refusing to receive email from FA for no thinkable reason).
I totally understand. I believe a staff member posted saying that they've gotten thousands of emails they have to go through. All we can do is be patience and hope for a reply.
I think a way to fix the bug with Hotmail is to clean your cookies and cashe.
 

Mircea

Active Member
I totally understand. I believe a staff member posted saying that they've gotten thousands of emails they have to go through. All we can do is be patience and hope for a reply.
I think a way to fix the bug with Hotmail is to clean your cookies and cashe.

I will continue to wait for now. I also accessed Hotmail from a new web browser with fresh settings, as well as Thunderbird via IMAP... the email is never there, so it clearly never reaches.
 

sylentwulfie

New Member
Same like everyone else, I cannot log in, I'm not receiving the new code, I've waited more than 24 hours, and I've emailed the admins.
In addition, I tried clearing my browser's cookies and even went so far as to using a different browser. Nothing.

Please help!

FA account name is sylentwulfie.
 

Granite

New Member
I made a mistake a while back. I changed emails, and I accidentally change my email to my name, I was going to change it but couldn't, due to FA being in read-only the past few days. Now I can't get a password reset done. Any help would be great thanks.
 

SSJ3Mewtwo

Well-Known Member
I am going to temporarily lock this sticky, to ensure reports are directed towards a correct solution, rather than be left languishing.

The announcement journal on the main site ( [UPDATED] Passwords Have Been Reset -- Fender's Journal -- Fur Affinity [dot] net ) gives you the direction needed to correct this issue. Please follow its instructions.

Staff are working very hard on getting accounts restored, and we're sorry this unintended side effect resulted from the reset. But we had to be sure that account integrity was preserved, and staff have been ready and waiting to begin responding to any account requests that occurred as a result. When you send in your request for service for the account(s) you need access to it will be logged, and it will be placed in a queue for staff to act on. Response time may vary, but it will be addressed as quickly as possible.
 
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