After investigating and digging around, we've determined many of the recent errors/outages on FA's side to be result of a server hardware fault. We've got some mixed signals coming from the server, and we're investigating them to try to resolve issues. No one item is pointing towards origin of failure so we are unable to determine what the point of failure is at this time.
Given we were planning on purchasing a new server for backup, we are re-allocating that money right now to purchasing a new data server with built in backup capabilities. The new server will replace the failing data server until we can make proper repairs.
With luck, the new server will going be ordered tomorrow. It WILL cost roughly $1,000 more than we currently have budgeted, and given that, we are once again asking for donations. The server will be ordered, money or not, but doing so is going to put us into severe debt at this time. The new system is going to cost us almost $4,000 and will make added emphasis on data security (with build in battery backups). The recent HD failure set us back roughly $250 from that goal. At current estimates, we have about $2,250 in our coffers to apply to a new server.
We will do everything within our power to minimize the outage, and current estimates are 7 to 10 days. We will keep you posted in the forums.
Lend a Hand?
Unfortunately fixes cost money, especially to the level that we need in this instance. If anybody is willing to help out we are accepting donations via Amazon or Paypal. We greatly appreciate any assistance in helping in this matter. Donations via Amazon can be made here. For Paypal, please PM me over the forums for the appropriate information.
As written before, we do have money to put together to a server, but not enough to replace the server having these issues. When all is said and done the other server will be fixed and repaired, and we'll drop it back into the colo.
EDIT: Due to the generous donations from the site, we've bumped the donation goal up to $4,000. As we get more and more support we will invest in the single best hardware we can buy.
Given we were planning on purchasing a new server for backup, we are re-allocating that money right now to purchasing a new data server with built in backup capabilities. The new server will replace the failing data server until we can make proper repairs.
With luck, the new server will going be ordered tomorrow. It WILL cost roughly $1,000 more than we currently have budgeted, and given that, we are once again asking for donations. The server will be ordered, money or not, but doing so is going to put us into severe debt at this time. The new system is going to cost us almost $4,000 and will make added emphasis on data security (with build in battery backups). The recent HD failure set us back roughly $250 from that goal. At current estimates, we have about $2,250 in our coffers to apply to a new server.
We will do everything within our power to minimize the outage, and current estimates are 7 to 10 days. We will keep you posted in the forums.
Lend a Hand?
Unfortunately fixes cost money, especially to the level that we need in this instance. If anybody is willing to help out we are accepting donations via Amazon or Paypal. We greatly appreciate any assistance in helping in this matter. Donations via Amazon can be made here. For Paypal, please PM me over the forums for the appropriate information.
As written before, we do have money to put together to a server, but not enough to replace the server having these issues. When all is said and done the other server will be fixed and repaired, and we'll drop it back into the colo.
EDIT: Due to the generous donations from the site, we've bumped the donation goal up to $4,000. As we get more and more support we will invest in the single best hardware we can buy.
